🛡️ Our Commitment to Safe Play

ibaji's Responsible Gaming Guidelines

ibaji believes that enjoyable gaming should always be safe and mindful — your wellbeing is our first priority.

Important: This platform is for individuals aged 21 and above only. If you feel that gambling is having a negative impact on your life, please seek support now.

Our Commitment

As a safe and trusted online betting platform, ibaji is always mindful of our users' wellbeing and enjoyment. We believe that sports betting and casino gaming are entertainment activities — they should never be a source of financial stress or emotional hardship.

Responsible gaming means knowing your limits, setting a budget, and taking a break when needed. ibaji provides various tools and resources to help you with this, so that every session remains enjoyable and in control.

Remember: gambling or betting is never a source of income. It is for entertainment only — and should only be done with money you can afford to lose without affecting your daily life.

Age Verification

21+

Opening an account and playing at ibaji is only available to individuals aged 21 years or older.

ibaji follows an identity verification process to protect minors. If you believe a minor is using this platform, please notify our support team immediately.

Safer Gaming Tools

Set Deposit Limits

Decide in advance the maximum amount you will deposit per day, per week, or per month. This removes the possibility of spending beyond your budget.

Session Time Limits

Playing for long stretches without a break is not healthy. Use the option to automatically end your session after a set time, and take regular breaks.

Self-Exclusion

If you feel your gaming is getting out of control, temporarily close your account for a set period. This feature is available through the support team.

Set Loss Limits

Set a limit so that betting stops automatically once you have lost a certain amount. Keeping financial losses under control is the sensible approach.

Reality Check

Receive a reminder after a set period of time that tells you how long you have been playing and how much you have spent.

24/7 Support

Contact our support team at any time via live chat or email. Assistance is available in both Bengali and English.

Signs of a Problem

If any of the following signs appear in yourself or someone you know, it is important to seek help.

  • Betting more than your budget and continuing even after losses
  • Feeling compelled to keep playing in order to win back lost money
  • Being unable to focus on daily tasks, family, or work due to thoughts about gambling
  • Feeling unable to stop or reduce your gambling even when you want to
  • Betting with borrowed money or money set aside for essential expenses
  • Hiding the amount or frequency of your gambling from loved ones
  • Feeling anxious, irritable, or in a bad mood when unable to play
  • Repeatedly turning to betting as a way to cope with stress or loneliness

Tips for Healthy Gaming

Set Your Budget in Advance

Before each session, decide how much you are willing to spend. Do not deposit more than that amount — stick to it strictly. Think of any money lost as the "cost of entertainment."

Set a Time Limit

Playing for too long at a stretch reduces your ability to make sound decisions. Set a maximum time for each session and take a break when that time is up.

Think of Gaming as Entertainment Only

Betting or casino games are not a way to earn money. They are an entertainment expense, like watching a film or dining out — do not put excessive pressure on the outcome.

Talk to Family and Friends

Be open with people close to you about your gaming. If they express concern, take it seriously — their perspective is valuable.

Need Help? ibaji Support Is Always Here

24/7 Live Chat & Email Support

If you feel that gaming is becoming a problem, or you want to activate a feature such as self-exclusion or a deposit limit — the ibaji support team is always here for you. Assistance is available in both Bengali and English.

Live Chat — Log in to the platform and start right away

Your information is completely confidential. Asking for help is a sign of courage.

Responsible Gaming FAQ

You must be at least 21 years old to open an account at ibaji and use any games or betting features. Minors are not permitted to use this platform, and any account found to be used by a minor will be closed.

To set a deposit limit, contact the ibaji support team via live chat or by email at [email protected]. Our team will help you set a daily, weekly, or monthly deposit limit.

Self-exclusion is a feature that lets you temporarily close your ibaji account for a set period of time. The duration can be decided in discussion with the support team based on your needs. During this period, logging in or any financial activity will not be possible.

First, reach out to ibaji's 24/7 live chat or email [email protected] — our team will assist you with self-exclusion, deposit limits, or account closure. You can also talk to a trusted family member or friend, and seek professional mental health support if needed.

Yes, you can contact ibaji support to set a loss limit. Once that limit is reached, your ability to place bets for that period will be automatically suspended. This is an effective way to keep your spending under control.

Use parental control software on your device and keep your ibaji account credentials secure. Do not leave your device unattended while logged in. Have an open conversation with your child about online safety.

Play responsibly,
enjoy every moment

The right tools and support for safe entertainment at ibaji are always ready.

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